Contact us

Help center

For instant answers, check out our help center. These guides will help you navigate our most frequently asked questions - from sample collection and shipping, to kit activation and understanding your results.

Visit our help center

Contact support

Reach out to us directly via email at We’re available Monday to Friday 9am to 5pm. If our live chat is not active, leave us a message - we often reply within a few hours and we’re committed to replying within 1 business day.

Contact support

Business contacts

Media enquiries:

Affiliate program:

Become an affiliate

B2B Sales

imaware’s custom, at-home testing solutions empower businesses to meet their customers’ changing healthcare needs. Access state-of-the-art testing infrastructures to offer personalized care and proactive treatment plans.

Contact B2B Sales

Join over 250,000 patients who have taken control of their health.

Shop now